McDonald, Mark

The eProcess edge : creating customer value and business wealth in the Internet era by: Keen, Peter G.W.; McDonald, Mark (Language materials, printed)

極速流程 : 創造顧客價值與穩健獲利的企業優勢 by: Keen, Peter; McDonald, Mark; 金恩 ((Keen, Peter)); 陳曉開; 麥當勞 ((McDonald, Mark)) (Language materials, printed)