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Spector, Robert, (1947-)
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1 作品在 1 項出版品 1 種語言
書目資訊
The Nordstrom way to customer service excellence : : a handbook for implementing great service in your organization /
by: McCarthy, Patrick D.; Nordstrom (Firm); Spector, Robert, (1947-)
(書目-語言資料,印刷品)
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Customer services;
Nordstrom (Firm)
658.8/12
Department stores;
處理中
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