Smith, Ralph F. (1953-)

[NT 60487] Overview

[NT 60478] Works:	0 [NT 60520] works in 1 [NT 60521] publications in 1 [NT 60522] languages

[NT 60480] Titles

Business process management and balanced scorecard : using processes as strategic drivers [NT 59711] by: Smith, Ralph F. (1953-) ([NT 1579] Language materials, printed)

[NT 60479] Subjects