Berry, Leonard L.

Marketing servies : compting through time [NT 59711] by: A. Parasuraman; Berry, Leonard L. ([NT 1579] Language materials, printed)

On great service : a framework for action [NT 59711] by: Berry, Leonard L. ([NT 1579] Language materials, printed)

探索服務靈魂 : 跳脫傳統服務企業框架的經典之作 [NT 59711] by: Berry, Leonard L.; 方華恩; 柏利 ((Berry, Leonard L.)) ([NT 1579] Language materials, printed)

向梅約學管理 : 世界頂尖醫學中心的三贏哲學 [NT 59711] by: Berry, Leonard L.; Seltman, Kent D.; 貝瑞 ((Berry, Leonard L.)); 賽特曼 ((Seltman, Kent D.)); 陳琇玲 ([NT 1579] Language materials, printed)