山下由美

[NT 60487] Overview

[NT 60478] Works:	0 [NT 60520] works in 1 [NT 60521] publications in 1 [NT 60522] languages

[NT 60480] Titles

完美應對客訴的超共感溝通術 : 只要做對一件事,再棘手的客訴也能圓滿化解 [NT 59711] by: 山下由美; 賴郁婷 ([NT 1579] Language materials, printed) , [著]

[NT 60479] Subjects