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At your service : calamities,catastrophes,and other curiosities of customer service

[NT 42944] Record Type:	[NT 1579] Language materials, printed : [NT 40817] monographic
[NT 47348] Title Information:	calamities,catastrophes,and other curiosities of customer service
[NT 47261] Author:	BeckerHal,
[NT 47351] Place of Publication:	New York
[NT 47263] Published:	John Wiley & Sons,Inc;
[NT 47352] Year of Publication:	1998
[NT 47264] Description:	258p23cm;
[NT 47266] Subject:	Customer relations - Data processing -
[NT 47266] Subject:	Customer services - Quality control -
[NT 50961] ISBN:	0-471-25542-4

At your service : calamities,catastrophes,and other curiosities of customer service
Becker, Hal

At your service : calamities,catastrophes,and other curiosities of customer service / Hal Becker - New York : John Wiley & Sons,Inc, 1998. - 258p ; 23cm.
Includes index.
ISBN 0-471-25542-4
Customer relationsCustomer services -- Data processing -- Quality control

At your service : calamities,catastrophes,and other curiosities of customer service
LDR:00376nam0 2200133 i 450 001 117699
005 20120618125801.0
010 $1 7.95 $a 0-471-25542-4 $b hdb $d US
100 $a 20071107d1999 yam
101 $a eng
102 $a us
200 $a At your service $e calamities,catastrophes,and other curiosities of customer service $f Hal Becker
210 $a New York $d 1998 $c John Wiley & Sons,Inc
215 $a 258p $d 23cm
320 $a Includes index
606 $a Customer relations $x Data processing $3 37368 $3 219446
606 $a Customer services $x Quality control $3 37600 $3 219261
700 $a Becker $b Hal $3 92329