醒吾科技大學圖書館 |

[NT 42591] Language: Francais

[NT 5635] Back

The customer is always right! : thought-provoking insights on the importance of customer satisfaction from today's business leaders

[NT 42944] Record Type:	[NT 1579] Language materials, printed : [NT 40817] monographic
[NT 47348] Title Information:	thought-provoking insights on the importance of customer satisfaction from today's business leaders
[NT 47261] Author:	Kabodian,Armen J.,
[NT 47351] Place of Publication:	New York
[NT 47263] Published:	McGraw-Hill;
[NT 47352] Year of Publication:	c1996
[NT 47264] Description:	153 p.18 cm.;
[NT 47266] Subject:	Customer services - Quality control -
[NT 47266] Subject:	Chief executive officers - Quotations. - United States -
[NT 50961] ISBN:	0-07-034209-1

The customer is always right! : thought-provoking insights on the importance of customer satisfaction from today's business leaders
Kabodian,, Armen J.

The customer is always right! : thought-provoking insights on the importance of customer satisfaction from today's business leaders / compiled by Armen J. Kabodian - New York : McGraw-Hill, c1996. - 153 p. ; 18 cm..
ISBN 0-07-034209-1
Customer servicesChief executive officers -- Quality control -- Quotations. -- United States

The customer is always right! : thought-provoking insights on the importance of customer satisfaction from today's business leaders
LDR:00547nam0 2200169 i 450 001 119536
005 20120618125152.0
010 1 $a 0-07-034209-1 $d NT490
020 $a us $b 96033865
100 $a 20071107d1996 u y0engy09 b
101 0 $a eng
102 $a us $b ny
105 $a y z 000yy
200 1 $a The customer is always right! $e thought-provoking insights on the importance of customer satisfaction from today's business leaders $f compiled by Armen J. Kabodian
210 $a New York $d c1996 $c McGraw-Hill
215 1 $a 153 p. $d 18 cm.
606 $a Customer services $x Quality control $3 37600 $3 219261
606 $a Chief executive officers $y United States $x Quotations. $3 42120 $3 222980
676 $a 658.8/12
680 $a HF5415.5 $b K33 1996
700 $a Kabodian, $b Armen J. $3 95278