醒吾科技大學圖書館 |

[NT 42591] Language: Francais

[NT 5635] Back

Firing on all cylinders : the service/quality system for high-powered corporate performance

[NT 42944] Record Type:	[NT 1579] Language materials, printed : [NT 40817] monographic
[NT 47348] Title Information:	the service/quality system for high-powered corporate performance
[NT 47261] Author:	Clemmer,Jim, 1956-
[NT 47353] Alternative Intellectual Responsibility:	Sheehy,Barry,
[NT 47351] Place of Publication:	Homewood, Ill.
[NT 47263] Published:	Business One Irwin,;
[NT 47352] Year of Publication:	c1992
[NT 47264] Description:	xvii, 392 p.24 cm.;
[NT 47266] Subject:	Executive ability -
[NT 47266] Subject:	Total quality management - Data processing -
[NT 47266] Subject:	Customer services - Quality control -
[NT 50961] ISBN:	1-55623-704-9

Firing on all cylinders : the service/quality system for high-powered corporate performance
Clemmer,, Jim

Firing on all cylinders : the service/quality system for high-powered corporate performance / Jim Clemmer with Barry Sheehy and Achieve International/Zenger Miller Associates - Homewood, Ill. : Business One Irwin,, c1992. - xvii, 392 p. ; 24 cm..
Includes bibliographical references (p. 347-377) and index.
ISBN 1-55623-704-9ISBN 0-7863-0356-5
Executive abilityTotal quality managementCustomer services -- Data processing -- Quality control

Sheehy,, Barry

Firing on all cylinders : the service/quality system for high-powered corporate performance
LDR:00681nam0 2200193 i 450 001 119904
005 20120618120009.0
010 1 $a 1-55623-704-9
010 1 $a 0-7863-0356-5 $b pbk. $d NT620
020 $a us $b 91044281 //r95
100 $a 20071107d1992 u y0engy09 b
101 0 $a eng
102 $a us $b il
105 $a y z 001yy
200 1 $a Firing on all cylinders $e the service/quality system for high-powered corporate performance $f Jim Clemmer with Barry Sheehy and Achieve International/Zenger Miller Associates
210 $a Homewood, Ill. $d c1992 $c Business One Irwin,
215 1 $a xvii, 392 p. $d 24 cm.
320 $a Includes bibliographical references (p. 347-377) and index
606 $a Executive ability $3 55135 $3 220899
606 $a Total quality management $x Data processing $3 37369 $3 219887
606 $a Customer services $x Quality control $3 37600 $3 219261
676 $a 658
680 $a HD62.15 $b C54 1992
700 $a Clemmer, $b Jim $f 1956- $3 96474
701 $a Sheehy, $b Barry $3 96380