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Synchroservice! : the innovative way to build a dynasty of customers

[NT 42944] Record Type:	[NT 1579] Language materials, printed : [NT 40817] monographic
[NT 47348] Title Information:	the innovative way to build a dynasty of customers
[NT 47261] Author:	Schonberger,Richard,
[NT 47353] Alternative Intellectual Responsibility:	Knod,Edward M.,
[NT 47351] Place of Publication:	Burr Ridge, Ill.
[NT 47263] Published:	Irwin;
[NT 47352] Year of Publication:	c1994
[NT 47264] Description:	xvi, 279 p.ill. : 24 cm.;
[NT 47266] Subject:	Total quality management - Data processing -
[NT 47266] Subject:	Customer services - Quality control -
[NT 50961] ISBN:	0-7863-0245-3

Synchroservice! : the innovative way to build a dynasty of customers
Schonberger,, Richard

Synchroservice! : the innovative way to build a dynasty of customers / Richard J. Schonberger, Edward M. Knod, Jr - Burr Ridge, Ill. : Irwin, c1994. - xvi, 279 p. ; ill. ; 24 cm..
Includes bibliographical references and index.
ISBN 0-7863-0245-3
Total quality managementCustomer services -- Data processing -- Quality control

Knod,, Edward M.

Synchroservice! : the innovative way to build a dynasty of customers
LDR:00595nam0 2200181 i 450 001 120906
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010 1 $a 0-7863-0245-3 $d NT1346
020 $a us $b 94002259 //r95
100 $a 20071107d1994 u y0engy09 b
101 0 $a eng
102 $a us $b il
105 $a a a 001yy
200 1 $a Synchroservice! $e the innovative way to build a dynasty of customers $f Richard J. Schonberger, Edward M. Knod, Jr
210 $a Burr Ridge, Ill. $d c1994 $c Irwin
215 1 $a xvi, 279 p. $c ill. $d 24 cm.
320 $a Includes bibliographical references and index
606 $a Total quality management $x Data processing $3 37369 $3 219887
606 $a Customer services $x Quality control $3 37600 $3 219261
676 $a 650/.0285/5369 $v 20
680 $a HF5415.5 $b S35 1994
700 $a Schonberger, $b Richard $3 99435
701 $a Knod, $b Edward M. $3 99436

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