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The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers

[NT 42944] Record Type:	[NT 1579] Language materials, printed : [NT 40817] monographic
[NT 47348] Title Information:	quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers
[NT 47261] Author:	Carlaw,Peggy,
[NT 47353] Alternative Intellectual Responsibility:	Deming,Vasudha kathleen,
[NT 47351] Place of Publication:	New York
[NT 47263] Published:	McGraw-Hill;
[NT 47352] Year of Publication:	c1999
[NT 47264] Description:	xiv, 209 p.ill. : 24 cm.;
[NT 47266] Subject:	Customer services - Quality control -
[NT 47266] Subject:	Employees - Rating of. -
[NT 50961] ISBN:	0-07-077974-0

The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers
Carlaw,, Peggy

The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers / Peggy Carlaw, Vasudha Kathleen Deming - New York : McGraw-Hill, c1999. - xiv, 209 p. ; ill. ; 24 cm..
ISBN 0-07-077974-0
Customer servicesEmployees -- Quality control -- Rating of.

Deming,, Vasudha kathleen

The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers
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