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Customer service : career success through customer satisfaction

[NT 42944] Record Type:	[NT 1579] Language materials, printed : [NT 40817] monographic
[NT 47348] Title Information:	career success through customer satisfaction
[NT 47261] Author:	Timm,Paul R.,
[NT 47351] Place of Publication:	Upper Saddle River, NJ
[NT 47263] Published:	Prentice Hall;
[NT 47352] Year of Publication:	c1998
[NT 47264] Description:	vi, 215 p.ill. : 23 cm.;
[NT 47266] Subject:	Success in business - United States -
[NT 47266] Subject:	Consumer satisfaction - Evaluation -
[NT 47266] Subject:	Customer relations - Data processing -
[NT 47266] Subject:	Customer services - Quality control -
[NT 50961] ISBN:	0-13-576695-8

Customer service : career success through customer satisfaction
Timm,, Paul R.

Customer service : career success through customer satisfaction / Paul R. Timm - Upper Saddle River, NJ : Prentice Hall, c1998. - vi, 215 p. ; ill. ; 23 cm..
Includes bibliographical references and index.
ISBN 0-13-576695-8
Success in businessConsumer satisfactionCustomer relationsCustomer services -- Evaluation -- Data processing -- Quality control -- United States

Customer service : career success through customer satisfaction
LDR:00556nam0 2200181 i 450 001 122095
005 20120618122556.0
010 1 $a 0-13-576695-8 $b pbk. $d NT1190
020 $a us $b 97014962
100 $a 20071107d1998 u y0engy09 b
101 0 $a eng
102 $a us $b nj
105 $a a a 001yy
200 1 $a Customer service $e career success through customer satisfaction $f Paul R. Timm
210 $a Upper Saddle River, NJ $d c1998 $c Prentice Hall
215 1 $a vi, 215 p. $c ill. $d 23 cm.
320 $a Includes bibliographical references and index
606 $a Success in business $y United States $3 22528 $3 219835
606 $a Consumer satisfaction $x Evaluation $3 36749 $3 220083
606 $a Customer relations $x Data processing $3 37368 $3 219446
606 $a Customer services $x Quality control $3 37600 $3 219261
676 $a 658.8/12
680 $a HF5415.5 $b T513 1998
700 $a Timm, $b Paul R. $3 102613

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