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Accelerating customer relationships :

[NT 42944] Record Type:	[NT 1579] Language materials, printed : [NT 40817] monographic
[NT 47261] Author:	SwiftRonald S.,
[NT 47351] Place of Publication:	Upper Saddle River, NJ
[NT 47263] Published:	Prentice Hall PTR;
[NT 47352] Year of Publication:	c2000
[NT 50960] Edition:	1st ed.
[NT 47264] Description:	xxi, 480 p.ill. : 25 cm.;
[NT 47266] Subject:	Customer relations - Data processing -
[NT 50961] ISBN:	0-13-088984-9

Accelerating customer relationships :
Swift, Ronald S.

Accelerating customer relationships : [using CRM and relationship technologies] / Ronald S. Swift - 1st ed.. - Upper Saddle River, NJ : Prentice Hall PTR, c2000. - xxi, 480 p. ; ill. ; 25 cm..
Includes bibliographical references (p. [432]-456) and index.
ISBN 0-13-088984-9
Customer relations -- Data processing

Accelerating customer relationships :
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010 1 $a 0-13-088984-9 $d NT1117
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101 1 $a eng
102 $a us
105 $a z z 000yy
200 1 $a Accelerating customer relationships : $b using CRM and relationship technologies $f Ronald S. Swift
205 $a 1st ed.
210 $a Upper Saddle River, NJ $d c2000 $c Prentice Hall PTR
215 1 $a xxi, 480 p. $c ill. $d 25 cm.
320 $a Includes bibliographical references (p. [432]-456) and index
606 $a Customer relations $x Data processing $3 37368 $3 219446
676 $a 658.8
700 $a Swift $b Ronald S. $3 105610
809 $d 658.8 $e S977 $p BOOK

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