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Customer relationship management : belectronic customer care in the new economy

[NT 42944] Record Type:	[NT 1579] Language materials, printed : [NT 40817] monographic
[NT 47348] Title Information:	belectronic customer care in the new economy
[NT 47261] Author:	MutherAndreas.,
[NT 47351] Place of Publication:	Berlin ;
[NT 47263] Published:	Springer;
[NT 47352] Year of Publication:	c2002.
[NT 47264] Description:	xiii, 137 p.ill. : 24 cm.;
[NT 47266] Subject:	Electronic commerce. -
[NT 47266] Subject:	Customer relations - Data processing -
[NT 50961] ISBN:	3540413774

Customer relationship management : belectronic customer care in the new economy
Muther, Andreas.

Customer relationship management : belectronic customer care in the new economy / Andreas Muther. - Berlin ; : Springer, c2002.. - xiii, 137 p. ; ill. ; 24 cm..
ISBN 3540413774
Electronic commerce.Customer relations -- Data processing

Customer relationship management : belectronic customer care in the new economy
LDR:00440nam0 2200145 i 450 001 126919
005 20120618114605.0
010 1 $a 3540413774 $b hbk. $d NT1863
100 $a 20071107d2002 m y0engy01 b
101 1 $a eng
102 $a de
105 $a a z 000zy
200 1 $a Customer relationship management $e belectronic customer care in the new economy $f Andreas Muther.
210 $a Berlin ; $a New York $d c2002. $c Springer
215 1 $a xiii, 137 p. $c ill. $d 24 cm.
606 $2 lc $a Electronic commerce. $3 187348
606 $a Customer relations $x Data processing $3 37368 $3 219446
676 $a 658.8/12
700 $a Muther $b Andreas. $3 111378

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