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Customer relationship management : organizational and technological perspectives

[NT 42944] Record Type:	[NT 1579] Language materials, printed : [NT 40817] monographic
[NT 47348] Title Information:	organizational and technological perspectives
[NT 47261] Author:	RajolaFederico,
[NT 47351] Place of Publication:	Berlin
[NT 47263] Published:	Springer;
[NT 47352] Year of Publication:	c2003
[NT 47264] Description:	xi, 172 p.ill. : 24 cm.;
[NT 47266] Subject:	Customer relations - Data processing -
[NT 47266] Subject:	Banks and banking - Bangladesh -
[NT 50961] ISBN:	3-540-44001-1

Customer relationship management : organizational and technological perspectives
Rajola, Federico

Customer relationship management : organizational and technological perspectives / Federico Rajola - Berlin : Springer, c2003. - xi, 172 p. ; ill. ; 24 cm..
Includes bibliographical references (p. [155]-172).
ISBN 3-540-44001-1
Customer relationsBanks and banking -- Data processing -- Bangladesh

Customer relationship management : organizational and technological perspectives
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200 1 $a Customer relationship management $e organizational and technological perspectives $f Federico Rajola
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215 1 $a xi, 172 p. $c ill. $d 24 cm.
320 $a Includes bibliographical references (p. [155]-172)
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606 $a Banks and banking $x Bangladesh $3 37544 $3 218032
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700 $a Rajola $b Federico $3 124302
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