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Revolutionize your customer experience

[NT 42944] Record Type:	[NT 1579] Language materials, printed : [NT 40817] monographic
[NT 47261] Author:	ShawColin, 1928-
[NT 47351] Place of Publication:	Houndmills, Basingstoke, Hampshire
[NT 47263] Published:	Palgrave Macmillan;
[NT 47352] Year of Publication:	2005.
[NT 47264] Description:	xx, 220 p.ill. : 24 cm.;
[NT 47266] Subject:	Customer services. -
[NT 47266] Subject:	Consumer satisfaction. -
[NT 47266] Subject:	Experience. -
[NT 47266] Subject:	Customer relations. -
[NT 50961] ISBN:	140393603X

Revolutionize your customer experience
Shaw, Colin

Revolutionize your customer experience / Colin Shaw. - Houndmills, Basingstoke, Hampshire : Palgrave Macmillan, 2005.. - xx, 220 p. ; ill. ; 24 cm..
Includes bibliographical references and index..
ISBN 140393603X
Customer services.Consumer satisfaction.Experience.Customer relations.

Revolutionize your customer experience
LDR:00576nam0 2200193 i 450 001 147578
005 20120618202720.0
010 1 $a 140393603X $b hbk. $d NT1310
020 $a US $b 2004056536
042 $a pcc
100 $a 20071203d2005 m y0engy08 b
101 $a eng
102 $a gb
105 $a a z 001yy
200 1 $a Revolutionize your customer experience $f Colin Shaw.
210 $a Houndmills, Basingstoke, Hampshire $a New York, N.Y. $d 2005. $c Palgrave Macmillan
215 1 $a xx, 220 p. $c ill. $d 24 cm.
320 $a Includes bibliographical references and index.
606 $a Customer services. $3 131906
606 $a Consumer satisfaction. $3 132446
606 $a Experience. $3 132447
606 $2 lc $a Customer relations. $3 187334
676 $a 658.8/12
680 $a HF5415.5 $b .S533 2005
700 $a Shaw $b Colin $f 1928- $3 132445

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