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Magnetic service : secrets of creating passionately devoted customers
[NT 42944] Record Type:
[NT 1579] Language materials, printed : [NT 40817] monographic
[NT 47348] Title Information:
secrets of creating passionately devoted customers
[NT 47261] Author:
BellChip R.,
[NT 47353] Alternative Intellectual Responsibility:
BellBilijack R., 1972-
[NT 47351] Place of Publication:
San Francisco, CA
[NT 47263] Published:
Berrett-Koehler Publishers;
[NT 47352] Year of Publication:
2003.
[NT 47264] Description:
xiii, 169 p.24 cm.;
[NT 47266] Subject:
Customer services. -
[NT 47266] Subject:
Consumer satisfaction. -
[NT 50961] ISBN:
1576752364
Magnetic service : secrets of creating passionately devoted customers
Bell, Chip R.
Magnetic service
: secrets of creating passionately devoted customers / Chip R. Bell and Bilijack R. Bell. - San Francisco, CA : Berrett-Koehler Publishers, 2003.. - xiii, 169 p. ; 24 cm..
ISBN 1576752364
Customer services.Consumer satisfaction.
Bell, Bilijack R.
Magnetic service : secrets of creating passionately devoted customers
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