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Higher profits through customer lock-in : a roadmap

[NT 42944] Record Type:	[NT 1579] Language materials, printed : [NT 40817] monographic
[NT 47348] Title Information:	a roadmap
[NT 47261] Author:	BuschkenJoachim, 1964-
[NT 47351] Place of Publication:	Mason, Ohio
[NT 47263] Published:	Thomson,;
[NT 47352] Year of Publication:	c2004.
[NT 47264] Description:	viii, 199 p.ill. : 24 cm.;
[NT 47266] Subject:	Customer services. -
[NT 47266] Subject:	Customer loyalty. -
[NT 47266] Subject:	Customer relations. -
[NT 50961] ISBN:	0324202652

Higher profits through customer lock-in : a roadmap
Buschken, Joachim

Higher profits through customer lock-in : a roadmap / Joachim Buschken. - Mason, Ohio : Thomson,, c2004.. - viii, 199 p. ; ill. ; 24 cm..
Includes bibliographical references (p. 189-192) and index..
ISBN 0324202652
Customer services.Customer loyalty.Customer relations.

Higher profits through customer lock-in : a roadmap
LDR:00615nam0 2200205 i 450 001 149014
005 20120618211315.0
009 $a(OCoLC)ocm57410608
010 1 $a 0324202652 $b hbk. $d NT1268
020 $a US $b 2004108424
042 $a lccopycat
100 $a 20071203d2004 m y0engy08 b
101 $a eng
102 $a us
105 $a a z 001yy
200 1 $a Higher profits through customer lock-in $e a roadmap $f Joachim Buschken.
210 $a Mason, Ohio $d c2004. $c Thomson,
215 1 $a viii, 199 p. $c ill. $d 24 cm.
320 $a Includes bibliographical references (p. 189-192) and index.
606 $a Customer services. $3 131906
606 $a Customer loyalty. $3 133902
606 $2 lc $a Customer relations. $3 187334
676 $a 658.8/12
680 $a HF5415.5 $b .B874 2004
700 $a Buschken $b Joachim $f 1964- $3 136379

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