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Customer service : a practical approach

[NT 42944] Record Type:	[NT 1579] Language materials, printed : [NT 40817] monographic
[NT 47348] Title Information:	a practical approach
[NT 47261] Author:	HarrisElaine K.,
[NT 47351] Place of Publication:	Upper Saddle River, N.J.
[NT 47263] Published:	Pearson Prentice Hall;
[NT 47352] Year of Publication:	c2007.
[NT 50960] Edition:	4th ed.
[NT 47264] Description:	xvii, 169 p.ill. : 26 cm.;
[NT 47266] Subject:	Customer services. -
[NT 47265] Notes:	Includes index.
[NT 50961] ISBN:	0131989375

Customer service : a practical approach
Harris, Elaine K.

Customer service : a practical approach / Elaine K. Harris. - 4th ed.. - Upper Saddle River, N.J. : Pearson Prentice Hall, c2007.. - xvii, 169 p. ; ill. ; 26 cm..
Includes index..
ISBN 0131989375ISBN 9780131989375
Customer services.

Customer service : a practical approach
LDR:00635nam0 2200229 i 450 001 150364
005 20120618215037.0
009 $a(OCoLC)ocm62127931
010 1 $a 0131989375 $b pbk. $d NT1695
010 1 $a 9780131989375 $b pbk. $d NT1695
020 $a US $b 2005030573
042 $a pcc
100 $a 20071203d2007 m y0engy08 b
101 $a eng
102 $a us
105 $a a z 001yy
200 1 $a Customer service $e a practical approach $f Elaine K. Harris.
205 $a 4th ed.
210 $a Upper Saddle River, N.J. $d c2007. $c Pearson Prentice Hall
215 1 $a xvii, 169 p. $c ill. $d 26 cm.
300 $a Includes index.
606 $a Customer services. $3 131906
676 $a 658.8/12
680 $a HF5415.5 $b .H2897 2007
700 $a Harris $b Elaine K. $3 139757

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