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Branded customer service : the new competitive edge

[NT 42944] Record Type:	[NT 1579] Language materials, printed : [NT 40817] monographic
[NT 47348] Title Information:	the new competitive edge
[NT 47261] Author:	BarlowJanelle, 1943-
[NT 47353] Alternative Intellectual Responsibility:	StewartPaul, 1966-
[NT 47351] Place of Publication:	San Francisco, CA
[NT 47263] Published:	Berrett-Koehler;
[NT 47352] Year of Publication:	c2004.
[NT 50960] Edition:	1st ed.
[NT 47264] Description:	xii, 259 p.ill. : 24 cm.;
[NT 47266] Subject:	Brand name products. -
[NT 47266] Subject:	Business names. -
[NT 47266] Subject:	Customer services. -
[NT 50961] ISBN:	1576752984

Branded customer service : the new competitive edge
Barlow, Janelle

Branded customer service : the new competitive edge / Janelle Barlow and Paul Stewart. - 1st ed.. - San Francisco, CA : Berrett-Koehler, c2004.. - xii, 259 p. ; ill. ; 24 cm..
Includes bibliographical references (p. 243-245) and index..
ISBN 1576752984ISBN 9781576752982
Brand name products.Business names.Customer services.

Stewart, Paul

Branded customer service : the new competitive edge
LDR:00666nam 2200217 n 450 001 186831
005 20120619004708.0
010 1 $a 1576752984 $b hbk. $d NT1127
010 1 $a 9781576752982 $b hbk. $d NT1127
020 $a US$b 2004047605
042 $a pcc
100 $a 20090114d2004 m y0engy08 b
101 $a eng
102 $a us
105 $a a z 001yy
200 1 $a Branded customer service $e the new competitive edge $f Janelle Barlow and Paul Stewart.
205 $a 1st ed.
210 $a San Francisco, CA $d c2004. $c Berrett-Koehler
215 1 $a xii, 259 p. $c ill. $d 24 cm.
320 $a Includes bibliographical references (p. 243-245) and index.
606 $2 lc $a Brand name products. $3 205992
606 $a Business names. $3 127465
606 $a Customer services. $3 131906
676 $a 658.8/12 $v 22
680 $a HF5415.5 $b .B3667 2004
700 $a Barlow $b Janelle $f 1943- $3 187813
701 $a Stewart $b Paul $f 1966- $3 187814

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