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The cult of the customer : create an amazing customer experience that turns satisfied customers into customer evangelists

[NT 42944] Record Type:	[NT 1579] Language materials, printed : [NT 40817] monographic
[NT 47348] Title Information:	create an amazing customer experience that turns satisfied customers into customer evangelists
[NT 47261] Author:	HykenShep,
[NT 47351] Place of Publication:	Hoboken, N.J.
[NT 47263] Published:	Wiley;
[NT 47352] Year of Publication:	c2009
[NT 47264] Description:	xii, 244 p.ill. : 24 cm.;
[NT 47266] Subject:	Customer relations -
[NT 47266] Subject:	Customer services -
[NT 47266] Subject:	Customer loyalty -
[NT 50961] ISBN:	0470404825

The cult of the customer : create an amazing customer experience that turns satisfied customers into customer evangelists
Hyken, Shep

The cult of the customer : create an amazing customer experience that turns satisfied customers into customer evangelists / Shep Hyken - Hoboken, N.J. : Wiley, c2009 . - xii, 244 p. ; ill. ; 24 cm..
Includes bibliographical references (p. 231-234) and index.
ISBN 0470404825ISBN 9780470404829
Customer relationsCustomer servicesCustomer loyalty

The cult of the customer : create an amazing customer experience that turns satisfied customers into customer evangelists
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200 1 $a The cult of the customer $e create an amazing customer experience that turns satisfied customers into customer evangelists $f Shep Hyken
210 $a Hoboken, N.J. $d c2009 $c Wiley
215 1 $a xii, 244 p. $c ill. $d 24 cm.
320 $a Includes bibliographical references (p. 231-234) and index
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606 $2 lc $a Customer loyalty $3 205911
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