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Tourist customer service satisfaction : an encounter approach

[NT 42944] Record Type:	[NT 1579] Language materials, printed : [NT 40817] monographic
[NT 47348] Title Information:	an encounter approach
[NT 47261] Author:	NoeFrancis P., 1939-
[NT 47353] Alternative Intellectual Responsibility:	UysalMuzaffer.,
[NT 47353] Alternative Intellectual Responsibility:	MagniniVincent P.,
[NT 47351] Place of Publication:	New York
[NT 47263] Published:	Routledge;
[NT 47352] Year of Publication:	2010.
[NT 47264] Description:	ix, 193 p.24 cm. ;
[NT 47298] Series:	Routledge advances in tourism18
[NT 47266] Subject:	Hospitality industry - Management. -
[NT 47266] Subject:	Tourism - Management. -
[NT 50961] ISBN:	9780203852361

Tourist customer service satisfaction : an encounter approach
Noe, Francis P.

Tourist customer service satisfaction : an encounter approach / Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini. - New York : Routledge, 2010.. - ix, 193 p. ; 24 cm. . - (Routledge advances in tourism ; 18 ).
Includes bibliographical references and index..
ISBN 9780203852361ISBN 9780415578042
Hospitality industryTourism -- Management. -- Management.

Uysal, Muzaffer.

Tourist customer service satisfaction : an encounter approach
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