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從顧客知覺價值觀點探討服務品質、服務創新對顧客忠誠之影響-以連鎖咖啡業為...

Tsai, Wan-Chin

從顧客知覺價值觀點探討服務品質、服務創新對顧客忠誠之影響-以連鎖咖啡業為例 = Impact of Service Quality and Service Innovation on Customers’ Recommendation Intention - A Perspective of Perceived Value

[NT 42944] Record Type:	[NT 1579] Language materials, printed : [NT 40817] monographic
[NT 47350] Paralel Title:	Impact of Service Quality and Service Innovation on Customers’ Recommendation Intention - A Perspective of Perceived Value
[NT 47261] Author:	蔡宛芹,
[NT 47351] Place of Publication:	新北市
[NT 47263] Published:	撰者;
[NT 47352] Year of Publication:	2015[民104]
[NT 47264] Description:	viii,56面圖表 : 30公分;
[NT 47266] Subject:	知覺價值
[NT 47266] Subject:	服務品質
[NT 47266] Subject:	服務創新
[NT 47266] Subject:	顧客忠誠
[NT 47266] Subject:	perceived value
[NT 47266] Subject:	service quality
[NT 47266] Subject:	service innovation
[NT 47266] Subject:	customer loyalty
[NT 51458] Online resource:	http://handle.ncl.edu.tw/11296/ndltd/60057055894016822130
[NT 47265] Notes:	畢業學年度：103

從顧客知覺價值觀點探討服務品質、服務創新對顧客忠誠之影響-以連鎖咖啡業為例 = Impact of Service Quality and Service Innovation on Customers’ Recommendation Intention - A Perspective of Perceived Value
蔡, 宛芹

從顧客知覺價值觀點探討服務品質、服務創新對顧客忠誠之影響-以連鎖咖啡業為例 = Impact of Service Quality and Service Innovation on Customers’ Recommendation Intention - A Perspective of Perceived Value / 蔡宛芹撰 - 新北市 : 撰者, 2015[民104]. - viii,56面 ; 圖表 ; 30公分.
畢業學年度：103.
含參考書目.
知覺價值服務品質服務創新顧客忠誠perceived valueservice qualityservice innovationcustomer loyalty

從顧客知覺價值觀點探討服務品質、服務創新對顧客忠誠之影響-以連鎖咖啡業為例 = Impact of Service Quality and Service Innovation on Customers’ Recommendation Intention - A Perspective of Perceived Value
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