醒吾科技大學圖書館 |

[NT 42591] Language: Francais

[NT 5638] Help

回圖書館

[NT 5480] Login

[NT 5635] Back

[NT 59884] Switch To: [NT 5556] Labeled | [NT 5559] MARC Mode | [NT 33762] ISBD

觀光旅館宴會服務品質之研究-整合顧客宴會業務專員與現場服務人員之觀點 =...

Lin, Yen-Chang

觀光旅館宴會服務品質之研究-整合顧客宴會業務專員與現場服務人員之觀點 = Research on Service Quality of Banquet Hall in Tourist Hotel- Integrating Points of View from Customer, Catering Sales and Banquet Service

[NT 42944] Record Type:	[NT 1579] Language materials, printed : [NT 40817] monographic
[NT 47350] Paralel Title:	Research on Service Quality of Banquet Hall in Tourist Hotel- Integrating Points of View from Customer, Catering Sales and Banquet Service
[NT 47261] Author:	林衍章,
[NT 47351] Place of Publication:	新北市
[NT 47263] Published:	撰者;
[NT 47352] Year of Publication:	2015[民104]
[NT 47264] Description:	vii,106面圖表 : 30公分;
[NT 47266] Subject:	服務品質
[NT 47266] Subject:	重要績效分析IPA
[NT 47266] Subject:	重要-績效缺口分析IPGA
[NT 47266] Subject:	service quality
[NT 47266] Subject:	Important Performance Analysis ; IPA
[NT 47266] Subject:	Importance Performance And Gap Analysis ; IPGA
[NT 51458] Online resource:	http://handle.ncl.edu.tw/11296/ndltd/37535275969854281042
[NT 47265] Notes:	畢業學年度：104

觀光旅館宴會服務品質之研究-整合顧客宴會業務專員與現場服務人員之觀點 = Research on Service Quality of Banquet Hall in Tourist Hotel- Integrating Points of View from Customer, Catering Sales and Banquet Service
林, 衍章

觀光旅館宴會服務品質之研究-整合顧客宴會業務專員與現場服務人員之觀點 = Research on Service Quality of Banquet Hall in Tourist Hotel- Integrating Points of View from Customer, Catering Sales and Banquet Service / 林衍章撰 - 新北市 : 撰者, 2015[民104]. - vii,106面 ; 圖表 ; 30公分.
畢業學年度：104.
含參考書目.
服務品質重要績效分析IPA重要-績效缺口分析IPGAservice qualityImportant Performance Analysis ; IPAImportance Performance And Gap Analysis ; IPGA

觀光旅館宴會服務品質之研究-整合顧客宴會業務專員與現場服務人員之觀點 = Research on Service Quality of Banquet Hall in Tourist Hotel- Integrating Points of View from Customer, Catering Sales and Banquet Service
LDR:01550nam1 220031300 450 001 237889
005 20161115100723.0
010 0 $b Paperback
100 $a 20161110d m y0chib ea
101 0 $a chi $c chi
102 $a tw
105 $a
200 0 $a 觀光旅館宴會服務品質之研究-整合顧客宴會業務專員與現場服務人員之觀點 $d Research on Service Quality of Banquet Hall in Tourist Hotel- Integrating Points of View from Customer, Catering Sales and Banquet Service $f 林衍章撰 $z eng
210 $a 新北市 $d 2015[民104] $c 撰者
215 0 $a vii,106面 $c 圖表 $d 30公分
300 $a 畢業學年度：104
314 $a 指導教授：林千鈴
320 $a 含參考書目 $u Includes bibliographical references
328 $a 碩士論文--醒吾科技大學觀光休閒系研究所 104 $u Thesis (M.B.A.) -- Institute of Leisure and Recreation Management Hsing Wu University, 2016
510 0 $a Research on Service Quality of Banquet Hall in Tourist Hotel- Integrating Points of View from Customer, Catering Sales and Banquet Service $z eng
517 0 $a 觀光旅館宴會服務品質之研究-整合顧客宴會業務專員與現場服務人員之觀點 $z chi
610 # 0 $a 服務品質
610 # 0 $a 重要績效分析IPA
610 # 0 $a 重要-績效缺口分析IPGA
610 # 1 $a service quality
610 # 1 $a Important Performance Analysis ; IPA
610 # 1 $a Importance Performance And Gap Analysis ; IPGA
681 $a 992.6
700 0 $a 林 $b 衍章 $4 撰 $3 266035
770 1 $a Lin $b Yen-Chang $3 266036
801 0 $a cw $g CCR
856 # # $u http://handle.ncl.edu.tw/11296/ndltd/37535275969854281042