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領隊人員面對惡質顧客服務破壞行為之研究 = Jaycustomer Be...

LIN, , SHU-CHI

領隊人員面對惡質顧客服務破壞行為之研究 = Jaycustomer Behavior and Its Impacts on Tour Leader's Service Sabotage Intention

[NT 42944] Record Type:	[NT 1579] Language materials, printed : [NT 40817] monographic
[NT 47350] Paralel Title:	Jaycustomer Behavior and Its Impacts on Tour Leader's Service Sabotage Intention
[NT 47261] Author:	林淑琪,
[NT 47351] Place of Publication:	新北市
[NT 47263] Published:	撰者;
[NT 47352] Year of Publication:	2019[民108]
[NT 47264] Description:	vii,106面圖表 : 30公分;
[NT 47266] Subject:	惡質顧客行為
[NT 47266] Subject:	服務品質
[NT 47266] Subject:	服務破壞
[NT 47266] Subject:	領隊人員
[NT 47266] Subject:	Jaycustomer behavior
[NT 47266] Subject:	Service sabotage
[NT 47266] Subject:	Tour leader
[NT 51458] Online resource:	https://hdl.handle.net/11296/fr54s9
[NT 47265] Notes:	畢業學年度：107

領隊人員面對惡質顧客服務破壞行為之研究 = Jaycustomer Behavior and Its Impacts on Tour Leader's Service Sabotage Intention
林, 淑琪

領隊人員面對惡質顧客服務破壞行為之研究 = Jaycustomer Behavior and Its Impacts on Tour Leader's Service Sabotage Intention / 林淑琪撰 - 新北市 : 撰者, 2019[民108]. - vii,106面 ; 圖表 ; 30公分.
畢業學年度：107.
含參考書目.
惡質顧客行為服務品質服務破壞領隊人員Jaycustomer behaviorService sabotageTour leader

領隊人員面對惡質顧客服務破壞行為之研究 = Jaycustomer Behavior and Its Impacts on Tour Leader's Service Sabotage Intention
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