醒吾科技大學圖書館 |

[NT 42591] Language: Francais

[NT 5638] Help

回圖書館

[NT 5480] Login

[NT 5635] Back

[NT 59884] Switch To: [NT 5556] Labeled | [NT 5559] MARC Mode | [NT 33762] ISBD

專業能力、服務品質對顧客信任及購買意願之影響-以國內銀行電話行銷為例 =...

SHEN, , CHIU- FANG

專業能力、服務品質對顧客信任及購買意願之影響-以國內銀行電話行銷為例 = Impacts of Professional Competence and Service Quality on Customer Trust and Purchasing Intention- An Example of Domestic Bank Telemarketing

[NT 42944] Record Type:	[NT 1579] Language materials, printed : [NT 40817] monographic
[NT 47350] Paralel Title:	Impacts of Professional Competence and Service Quality on Customer Trust and Purchasing Intention- An Example of Domestic Bank Telemarketing
[NT 47261] Author:	沈秋芳,
[NT 47351] Place of Publication:	新北市
[NT 47263] Published:	撰者;
[NT 47352] Year of Publication:	2020[民109]
[NT 47264] Description:	viii,75面圖表 : 30公分;
[NT 47266] Subject:	專業能力
[NT 47266] Subject:	服務品質
[NT 47266] Subject:	信任
[NT 47266] Subject:	購買意願
[NT 47266] Subject:	電話行銷
[NT 47266] Subject:	Professional competence
[NT 47266] Subject:	service quality
[NT 47266] Subject:	trust
[NT 47266] Subject:	purchasing intention
[NT 47266] Subject:	telemarketing
[NT 51458] Online resource:	https://hdl.handle.net/11296/r69f45
[NT 47265] Notes:	畢業學年度：108

專業能力、服務品質對顧客信任及購買意願之影響-以國內銀行電話行銷為例 = Impacts of Professional Competence and Service Quality on Customer Trust and Purchasing Intention- An Example of Domestic Bank Telemarketing
沈, 秋芳

專業能力、服務品質對顧客信任及購買意願之影響-以國內銀行電話行銷為例 = Impacts of Professional Competence and Service Quality on Customer Trust and Purchasing Intention- An Example of Domestic Bank Telemarketing / 沈秋芳撰 - 新北市 : 撰者, 2020[民109]. - viii,75面 ; 圖表 ; 30公分.
畢業學年度：108.
含參考書目.
專業能力服務品質信任購買意願電話行銷Professional competenceservice qualitytrustpurchasing intentiontelemarketing

專業能力、服務品質對顧客信任及購買意願之影響-以國內銀行電話行銷為例 = Impacts of Professional Competence and Service Quality on Customer Trust and Purchasing Intention- An Example of Domestic Bank Telemarketing
LDR:01581nam1 220036100 450 001 253395
005 20191224112155.0
010 0 $b Paperback
100 $a 20200918d m y0chib ea
101 0 $a chi $c chi
102 $a tw
105 $a
200 1 $a 專業能力、服務品質對顧客信任及購買意願之影響-以國內銀行電話行銷為例 $d Impacts of Professional Competence and Service Quality on Customer Trust and Purchasing Intention- An Example of Domestic Bank Telemarketing $f 沈秋芳撰 $z eng
210 $a 新北市 $d 2020[民109] $c 撰者
215 0 $a viii,75面 $c 圖表 $d 30公分
300 $a 畢業學年度：108
314 $a 指導教授：林素綉
320 $a 含參考書目 $u Includes bibliographical references
328 $a 碩士論文--醒吾科技大學行銷與流通管理系 108 $u Thesis (M.B.A.) -- Hsing Wu University of Institution of Marketing and Distribution Management, 2019
510 1 $a Impacts of Professional Competence and Service Quality on Customer Trust and Purchasing Intention- An Example of Domestic Bank Telemarketing $z eng
517 1 $a 專業能力、服務品質對顧客信任及購買意願之影響-以國內銀行電話行銷為例 $z chi
610 # 0 $a 專業能力
610 # 0 $a 服務品質
610 # 0 $a 信任
610 # 0 $a 購買意願
610 # 0 $a 電話行銷
610 # 1 $a Professional competence
610 # 0 $a service quality
610 # 0 $a trust
610 # 0 $a purchasing intention
610 # 0 $a telemarketing
681 $a 008.02
700 0 $a 沈 $b 秋芳 $4 撰 $3 286487
770 1 $a SHEN, $b CHIU- FANG $3 286488
801 0 $a cw $g CCR
856 # # $u https://hdl.handle.net/11296/r69f45