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探討電子服務品質與電子補救服務品質對顧客忠誠度的影響:檢視性別的差異性 ...

HUANG, SHU-MEI

探討電子服務品質與電子補救服務品質對顧客忠誠度的影響:檢視性別的差異性 = Investigating the influences of e-service quality and e-recovery service quality on customer loyalty: A gender-difference approach

[NT 42944] Record Type:	[NT 1579] Language materials, printed : [NT 40817] monographic
[NT 47350] Paralel Title:	Investigating the influences of e-service quality and e-recovery service quality on customer loyalty: A gender-difference approach
[NT 47261] Author:	黃淑美,
[NT 47351] Place of Publication:	新北市
[NT 47263] Published:	撰者;
[NT 47352] Year of Publication:	2023[民112]
[NT 47264] Description:	VII,48面圖表 : 30公分;
[NT 47266] Subject:	電子服務品質
[NT 47266] Subject:	電子補救服務品質
[NT 47266] Subject:	知覺價值
[NT 47266] Subject:	滿意度
[NT 47266] Subject:	忠誠度
[NT 47266] Subject:	E-S-QUAL
[NT 47266] Subject:	E-RecS-QUAL
[NT 47266] Subject:	Perceived Value
[NT 47266] Subject:	Satisfaction
[NT 47266] Subject:	Loyalty
[NT 51458] Online resource:	https://hdl.handle.net/11296/32m3c8
[NT 47265] Notes:	畢業學年度：111

探討電子服務品質與電子補救服務品質對顧客忠誠度的影響:檢視性別的差異性 = Investigating the influences of e-service quality and e-recovery service quality on customer loyalty: A gender-difference approach
黃, 淑美

探討電子服務品質與電子補救服務品質對顧客忠誠度的影響:檢視性別的差異性 = Investigating the influences of e-service quality and e-recovery service quality on customer loyalty: A gender-difference approach / 黃淑美撰 - 新北市 : 撰者, 2023[民112]. - VII,48面 ; 圖表 ; 30公分.
畢業學年度：111.
含參考書目.
電子服務品質電子補救服務品質知覺價值滿意度忠誠度E-S-QUALE-RecS-QUALPerceived ValueSatisfactionLoyalty

探討電子服務品質與電子補救服務品質對顧客忠誠度的影響:檢視性別的差異性 = Investigating the influences of e-service quality and e-recovery service quality on customer loyalty: A gender-difference approach
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