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Customer service : career success through customer satisfaction

[NT 42944] Record Type:	[NT 1579] Language materials, printed : [NT 40817] monographic
[NT 47348] Title Information:	career success through customer satisfaction
[NT 47261] Author:	TimmPaul R.,
[NT 47351] Place of Publication:	Upper Saddle River, N.J.
[NT 47263] Published:	Pearson/Prentice Hall;
[NT 47352] Year of Publication:	c2005.
[NT 50960] Edition:	3rd ed.
[NT 47264] Description:	viii, 232 p.ill. : 24 cm.;
[NT 47298] Series:	Net Effect series
[NT 47266] Subject:	Consumer satisfaction. -
[NT 47266] Subject:	Success in business. -
[NT 47266] Subject:	Customer relations. -
[NT 47266] Subject:	Customer services. -
[NT 50961] ISBN:	0131779966

Customer service : career success through customer satisfaction
Timm, Paul R.

Customer service : career success through customer satisfaction / Paul R. Timm. - 3rd ed.. - Upper Saddle River, N.J. : Pearson/Prentice Hall, c2005.. - viii, 232 p. ; ill. ; 24 cm.. - (Net Effect series).
Includes bibliographical references and index..
ISBN 0131779966ISBN 9780131779969
Consumer satisfaction.Success in business.Customer relations.Customer services.

Customer service : career success through customer satisfaction
LDR:00720nam0 2200241 i 450 001 150313
005 20120618215925.0
010 1 $a 0131779966 $b pbk. $d NT1554
010 1 $a 9780131779969 $b pbk. $d NT1554
020 $a US $b 2004010246
042 $a pcc
100 $a 20071203d2005 m y0engy08 b
101 $a eng
102 $a us
105 $a a z 001yy
200 1 $a Customer service $e career success through customer satisfaction $f Paul R. Timm.
205 $a 3rd ed.
210 $a Upper Saddle River, N.J. $d c2005. $c Pearson/Prentice Hall
215 1 $a viii, 232 p. $c ill. $d 24 cm.
225 1 2 $a Net Effect series
320 $a Includes bibliographical references and index.
410 0 $1 2001 $a NetEffect series
606 $a Consumer satisfaction. $3 132446
606 $2 lc $a Success in business. $3 206647
606 $2 lc $a Customer relations. $3 206183
606 $a Customer services. $3 131906
676 $a 658.8/12
680 $a HF5415.5 $b .T513 2005
700 $a Timm $b Paul R. $3 92131

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